Contact
We’re here if you need us.
Whether you have a question about your order, a product, or just want to know more about what we make — feel free to reach out. We read every message and do our best to respond as quickly as we can.
Customer Support
📧 Email: service@porospor.com
🕒 Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM (EST)
⏱ Response Time: Within 24 hours
Business Information
Jinjiang District Linli Business Information Service Studio
No. 284 Lishu Street, 1st Floor, Suite 347, Jinjiang District, Chengdu, Sichuan 610000, China
This address is for business registration and correspondence purposes only. Returns must be authorized before sending any items.
Before You Contact Us
To help us assist you more efficiently, please include:
- Your order number (if applicable)
- The email used for your order
- A short description of your request
- Photos (if your inquiry is about a product issue)
💡 A Quick Note
We may be a small team, but every message matters to us.
Thank you for your patience — we’ll get back to you as soon as possible.